Shibila

About me

I am a detail-oriented Data Analyst with a strong foundation in Power BI Business Analysis, backed by experience in technical support, administration, and documentation. I hold a Microsoft Power BI Business Analyst certification, which has equipped me with advanced skills in data modeling, dashboard creation, Power Query, and DAX functions—allowing me to convert complex datasets into meaningful business insights.

At Edroots International, I was responsible for analyzing client data, ensuring documentation accuracy, and producing reports that informed key decisions. My tenure at HowInCloud Solutions further enhanced my technical proficiency in managing data-driven systems, troubleshooting IT infrastructure, and delivering user-focused solutions.

Combining analytical acumen with strong organizational and communication skills, I excel at identifying trends, validating data, and creating visualizations that support strategic growth. I am eager to leverage my expertise to contribute effectively to data-driven decision-making within a dynamic organization.

Work Experience

Documentation Advisor
Edroots International 2022 - 2025 At Edroots International, I worked as a Visa Documentation Advisor and Interview Trainer from 2022 to 2025, where I managed and analyzed client data, ensured documentation accuracy, and generated detailed reports to support decision-making. I also conducted training sessions and used data insights to enhance process efficiency and compliance.
Technical Support Engineer
Howincloud Solutions 2017 - 2019 At HowInCloud Solutions, I served as a Technical Support Engineer from 2017 to 2019, where I managed IT infrastructure, ensured data integrity, and optimized system performance. My role involved network configuration, end-user support, and preparing technical documentation to enhance system efficiency and knowledge sharing.

Education

Communication Engineering
Masters 2014 - 2016 I hold a Master of Technology in Communication Engineering from MEA Engineering College, completed in 2016. This program strengthened my technical foundation in data communication, signal processing, and network systems, preparing me to apply analytical and problem-solving skills in technology-driven roles.
Electronics and Communication Engineering
Bachelors 2010 - 2014 I completed my Bachelor of Technology in Electronics and Communication Engineering from MES College of Engineering in 2014, where I gained a strong understanding of electronic systems, communication networks, and core engineering principles.

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